Set up

Roles and permissions

Every organization has one account holder, any number of administrators and its employees. The account holder appoints administrators; administrators manage the organization's people and settings.

Roles

Account holder

The person who created the organization's subscription. The account holder can do everything an administrator can, and is the only person who can appoint or remove administrators and close the organization. On Lyric Teams, the account holder also manages billing. Ownership of an organization can be transferred only through Dominion Labs support.

Administrators

People the account holder has appointed to manage the organization. Administrators manage users and seats, authentication, integrations, policies, automation, working hours, workflows, webhooks and admin keys. On Lyric Enterprise, administrators also manage billing.

Employees

Everyone else in the organization. Employees use Lyric within the settings administrators choose, and manage their own preferences where the organization allows it.

Permissions

Permission	Account holder	Administrator	Employee
Use Lyric within the organization's settings	Yes	Yes	Yes
View their own usage	Yes	Yes	Yes
View the usage of every seat	Yes	Yes	No
Invite people, assign seats, disable and remove users	Yes	Yes	No
Manage authentication and single sign-on	Yes	Yes	No
Manage integrations, policies and automation	Yes	Yes	No
Set working hours	Yes	Yes	No
Manage workflows, webhooks and admin keys	Yes	Yes	No
Manage billing, usage credits and spend limits	Yes	Lyric Enterprise only	No
Appoint and remove administrators	Yes	No	No
Close the organization	Yes	No	No

Changing a person's role

The account holder appoints an administrator by changing an employee's account type to Administrator in Settings › Organization (Settings › Team on Lyric Teams) › Users, and removes administrator rights the same way. The change takes effect immediately.

Team roles

Within a team, people also hold a team role: team administrator, team lead or team member. See Teams within an organization.

Last updated October 28, 2026