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Set up

Invite people

Administrators invite people from Users. An invitation reserves a seat and remains valid for seven days.

Sending an invitation

  1. Open Settings › Organization (Settings › Team on Lyric Teams) › Users and add a person.
  2. Choose a free seat. If none is free, a seat is purchased first: on Lyric Teams by the account holder, and on Lyric Enterprise by the account holder or an administrator. On Lyric Teams, choose a standard or premium seat.
  3. Enter the person's first name, last name and work email address, and, where your organization uses them, their employee ID, job title and teams.
  4. Choose their account type: Administrator or Employee. Only the account holder can add administrators.
  5. Send the invitation.

Administrators never enter a person's phone number; each person adds their own.

How long an invitation remains valid

  • An invitation remains valid for seven days.
  • The seat is reserved for the person while the invitation is pending.
  • An administrator can resend an invitation, which starts a new seven-day period, or cancel it, which releases the seat.
  • Pending invitations are shown as Invited in Users.

Joining the organization

The person accepts the invitation from the email and signs in. Where the organization requires single sign-on, they sign in through the organization's identity provider. Where it requires two-factor authentication, they set it up at their first sign-in.

Single sign-on never creates accounts on its own: only people who have been invited and hold a seat can sign in to the organization.

People who already use Lyric

A person who already has a Lyric account joins with it. What Lyric knows about their own life remains their personal context; what it learns from their work for the organization becomes the organization's work context.

Last updated October 28, 2026