Terms of Service

You must be at least 13 years old (or the minimum age of digital consent in your jurisdiction) to use the Services, and at least 18 to use Lyric Ai. If you are a minor in your jurisdiction, you may use the Services only with the involvement and consent of a parent or legal guardian. By using the Services, you represent that you meet these requirements and can form a binding contract.

Some features require an account, which you may create directly or through a third-party sign-in provider such as Google or Apple, or your organization’s single sign-on. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account, and you agree to provide accurate information and to notify us of any unauthorized use.

Subject to your compliance with these Terms, Dominion Labs grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Services for your personal or internal business use as intended. We reserve all rights not expressly granted.

The Services, including all software, code, graphics, designs, audio, text, and other content, and all intellectual-property rights therein, are owned by Dominion Labs or its licensors and are protected by law. “Dominion Labs,” “Lyric Ai,” “Perfect Circle: One Tap,” and associated logos are our trademarks and may not be used without our prior written permission.

Paid features and purchases are processed through our payment processors (Square on the web and Apple for in-app purchases) under their terms and payment methods. Prices are shown at the point of purchase and may change. You are responsible for any applicable taxes. Refunds for in-app purchases are handled by Apple under Apple’s policies; other refunds are governed by the terms presented at purchase and applicable law. Subscriptions are described in Part 2.

You agree not to:

• Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Services, except to the extent permitted by law;
• Modify, hack, or use cheats, bots, automation, exploits, or unauthorized software to manipulate the Services, scores, or Virtual Items;
• Circumvent, disable, or interfere with security or technical measures, or overload or disrupt the Services or their infrastructure;
• Use the Services for any unlawful, infringing, or fraudulent purpose, or in violation of these Terms; or
• Access the Services to build a competing product or misappropriate our content.

If you submit feedback, suggestions, or ideas about the Services, you grant Dominion Labs a worldwide, perpetual, irrevocable, royalty-free license to use and incorporate that feedback for any purpose without any obligation or compensation to you.

The Services rely on and interoperate with third-party services, including authentication providers (Google, Apple, and your organization’s single sign-on provider), payment processors (Square, Apple), services you connect to Lyric Ai, advertising networks, analytics providers, and app stores. Your use of those services may be subject to their own terms and policies, and we are not responsible for third-party services.

Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and disclose personal information, and our Data Retention Policy, which sets how long we keep it. By using the Services, you acknowledge the Privacy Policy.

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DOMINION LABS AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR VIRTUAL ITEMS, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICES. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (US$100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

To the extent permitted by law, you agree to indemnify and hold harmless Dominion Labs and its affiliates from and against any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your misuse of the Services or your violation of these Terms or applicable law.

We may suspend or terminate your access to the Services at any time, with or without notice, if we believe you have violated these Terms or to protect the Services or other users. Upon termination, the licenses granted to you end and you must stop using the Services. Provisions that by their nature should survive termination will survive.

We may modify, update, suspend, or discontinue the Services or any feature at any time. We may also revise these Terms from time to time. When we make material changes, we will update the “Last updated” date and, where appropriate, provide additional notice. For paid subscriptions, we will give at least 30 days’ notice before a material change takes effect. Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms.

Please read this section carefully. It affects your legal rights.

Informal Resolution

Before filing a claim, you agree to try to resolve the dispute informally by contacting us at [email protected]. We will try to resolve it informally for at least 30 days before either party initiates arbitration.

Binding Arbitration

Except where prohibited by law, you and Dominion Labs agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration, rather than in court, except that either party may bring an individual claim in small-claims court. The arbitration will be conducted by a recognized arbitration provider under its applicable rules.

Class-Action Waiver

You and Dominion Labs agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding. The arbitrator may not consolidate more than one person’s claims.

Opt-Out

You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing [email protected] with your request to opt out. If you opt out, or where arbitration is not permitted, disputes will be resolved in the courts described below.

Exceptions

Nothing in this section prevents you from exercising mandatory consumer-protection rights under the laws of your country of residence, and consumers in the EEA and UK may bring claims in their local courts.

Except where prohibited or where mandatory local law applies, these Terms are governed by the laws of the State of Florida, United States, without regard to its conflict-of-laws principles. Where arbitration does not apply, the state and federal courts located in that state will have exclusive jurisdiction, subject to any mandatory rights you have under the law of your country of residence.

These Terms, the Privacy Policy, and, for Lyric Ai, the Lyric Ai Disclosure and Consent Agreement and any order form and Data Processing Addendum signed by your organization, are the entire agreement between you and Dominion Labs regarding the Services. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce any provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

Questions about these Terms may be sent to [email protected].

You must be at least 18 years old to use Lyric. If you accept these Terms on behalf of an organization, you confirm that you have authority to bind it, and “you” includes the organization.

Lyric is offered as Lyric Starter, Lyric Pro, Lyric Max, and Lyric Enterprise. Each plan’s features and limits, including action minutes, compute, storage, and how many tasks Lyric runs at once, are shown on the Licensing page and at purchase. When a limit is reached, Lyric pauses the affected work until the next billing period, until you buy more, or, on Lyric Enterprise, as your organization’s budgets direct. A seat’s usage for a billing period stays with that seat when the person assigned to it changes.

• Lyric Pro, Lyric Max, and Lyric Enterprise are billed monthly or annually, in advance, through our payment processor.
• Subscriptions renew automatically at the end of each billing period at the price then in effect until you cancel. You can cancel at any time under Billing. Cancellation takes effect at the end of the current period, and you keep access until then.
• Payments are non-refundable except where the law requires otherwise or where we state otherwise at purchase.
• We will give you at least 30 days’ notice of a price increase, and you can cancel before it takes effect.

By connecting a service or device and setting Lyric’s operating mode, boundaries, and policies, you authorize Lyric to access that service or device and to act on your behalf within those settings. You can change or withdraw this authority at any time. Toward third parties, an action Lyric takes within the authority you gave it is your action. We are not a party to your dealings with the people and services Lyric contacts for you.

Lyric may decline a task, ask before acting, pause, or stop when it judges that it lacks the authority, the information, or the reliability to continue safely. What Lyric is permitted to do for you can grow or shrink over time based on its demonstrated performance. We do not promise that Lyric will carry out any particular task.

You keep ownership of the content you provide to Lyric and of the information in your connected services. You give us a license to host, copy, process, and use that content, and the context Lyric builds from it, only to provide Lyric to you and, where applicable, to your organization. Shared learning, which never includes your context, is described in the Privacy Policy and the Lyric Ai Disclosure and Consent Agreement.

As between you and us, what Lyric produces for you belongs to you, to the extent we hold rights in it. Output can be inaccurate or incomplete. Review it before you rely on it or share it.

Services you connect to Lyric remain subject to their own terms, which you are responsible for following. We are not responsible for connected services, their availability, or how they handle information. You can disconnect a service at any time.

In addition to Part 1, you may not use Lyric to:

• monitor, track, record, or profile another person without the consent or legal authority the law requires;
• access systems, networks, or accounts you are not authorized to access, including scanning or testing systems you do not own or have written permission to test;
• make decisions that have legal or similarly significant effects on people, such as decisions about lending, housing, employment, education, insurance, health care, or access to essential services, without meaningful human review and any notices the law requires;
• impersonate a person, or hide that a communication comes from an AI system where disclosure is required;
• send spam or unsolicited bulk messages;
• develop weapons, attack critical infrastructure, or plan or facilitate violence;
• process protected health information under HIPAA, criminal justice information, classified information, or controlled unclassified information, unless a written agreement with us covers it;
• get around Lyric’s boundaries, policies, usage limits, or security measures; or
• copy, extract, or reverse engineer Lyric’s methods, or use Lyric to build a competing product.

We may pause Lyric’s actions, or suspend an account, to prevent harm, abuse, a security incident, or a violation of law or of these Terms. Where we can, we will tell you first and explain why.

• An organization’s administrators control its users, seats, single sign-on, Lyric’s operating mode, boundaries, and policies, and the connectors and devices its users may use. On Lyric Max, the account owner controls the team’s users, seats, and the connectors its members may use.
• The organization is responsible for its users’ use of Lyric and for its configuration of Lyric.
• The Data Processing Addendum governs personal information we process on the organization’s behalf.
• When an organization’s agreement ends, it may export its data as set out in the Data Retention Policy.

Features labeled beta, including the Lyric Beta app, are provided for evaluation. They may change or end at any time and are excluded from any service commitments.

In addition to the Disclaimers and Limitation of Liability in Part 1, to the maximum extent permitted by law, we are not liable for actions Lyric takes within the authority you gave it, or for the acts of connected services. Nothing in these Terms limits liability that cannot be limited by law. For Lyric Enterprise, the order form sets the limitation of liability.

You can delete a Lyric Starter, Lyric Pro, or Lyric Max account at any time. When an account or agreement ends, Lyric stops acting for you, and we handle your information as the Data Retention Policy describes.

Our games may allow you to earn or purchase virtual coins, cosmetic items, power-ups, and other virtual items (“Virtual Items”). Virtual Items are licensed, not sold, to you.

• Virtual Items have no monetary value, are not redeemable for real money or anything of value outside the applicable game, and cannot be transferred or sold except within the game where expressly permitted;
• You do not own Virtual Items, and your right to use them is personal and revocable;
• We may manage, regulate, modify, or eliminate Virtual Items at any time, with or without notice, and have no liability to you for doing so, except as required by law;
• All purchases of Virtual Items are final except as required by applicable law or the applicable app store’s policies.

Our games are supported by third-party advertising. Advertisements and the products or services they promote are the responsibility of the advertisers and ad networks, not Dominion Labs. Where offered, you may purchase ad removal as an in-app purchase; certain optional rewarded advertisements may remain available.